The Insightful Leader
 

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What Professional Speakers Won't Tell You About Business Presentations
Question for
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M.J. Campbell Associates

Mark Campbell

Five Gifts of Insightful Leaders
Five Gifts of Insightful Leaders

The Healthcare Leader's Guide for Succeeding in a New Position
The Healthcare Leader's Guide for Succeeding in a New Position


Mark Campbell is an executive coach focusing primarily on healthcare and life science clients. Prior to starting M. J. Campbell Associates he enjoyed a successful career of 25 years in human resources management with several large organizations.

In addition to his consulting practice, Mark teaches courses in communications to physicians and physician leaders at the Harvard School of Public Health.

Click here to see a listing of Speeches Delivered by Mark Campbell

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Mark Campbell at www.mjcampbellassoc.com

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June 2010

This month's newsletter offers tips on how to combat two career killers: the ability to influence when you don't have authority and presentations that lack energy and passion. I hope that you find the practical advice in these articles helpful. Don't hesitate to contact me if I can provide any additional information on either of these topics

Mark Campbell

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What Professional Speakers Won't Tell You
About Business Presentations

Several weeks ago in my Communication Skills for Managers class at the Harvard School of Public Health, I was on a rant about the importance of enthusiasm when giving presentations. A physician leader in the back of the room asked, “Are you saying that a business presentation should be a performance?” My answer in a word was “Yes.” Now I know what you’re thinking, Campbell has really lost it. I’m a serious business person who deals in hard facts, evidence and an image of being under control. I have no interest in being a performer.

Let’s go for a minute to the people who make mega bucks speaking at conferences and sales meetings. What would they tell you about successful presentations? As someone who has read their books, watched their videos and attended their seminars for years, I believe I know what they would say. In summary, the advice would be more about technique and less about emotion.

Let me make a prediction, at some time in the next three months you are going to be asked to deliver a presentation that has the potential to influence your career in a big way or to label you as just another average presenter. I’m not suggesting for a minute that you do anything that will undercut your professionalism. When I say “performance,” it might mean being very serious when presenting to a group of senior executives. It might mean telling a story about a success with a client or patient when speaking at a fund raiser or it might include a fabulous picture found on the Internet as your initial slide at the national sales meeting.

I am more convinced than ever that for individuals to make a difference in presentations they will have to, get more comfortable in their skin, get out of their comfort zone and deliver presentations that are memorable, unique and in some cases award-winning.

I know you can do this, but as someone once said about watching Larry Bird play basketball, “I would much rather see a sermon than hear one.” To see what “performance” looks like go to You Tube and watch any of the following:

  • Andy Andrews, Inspirational speaker and author, "Hernando Cortez and Burn the Boats"

  • John Chambers, CEO of CISCO, "Telepresence Experience"

  • Carly Fiorina, Former Hewlett-Packard CEO, "The Dynamics of Chang and Fear"

Look for ways to inject "performance" into your presentations. When that prediction I made earlier comes true and you deliver a great "performance" let me know about your success.

Related Article:
"Your Most Critical Influence Skill" - Newsletter Archive

Related Speech:
"Leading Through Speaking"

Copyright 2010, Mark J. Campbell. All rights reserved.
Permission to reprint this article is granted, provided you let me know where it is being printed, the copyright is not removed, and the following text accompanies each article:

"Mark Campbell specializes in executive coaching. For a complimentary subscription to his newsletter, The Insightful Leader," please go to www.mjcampbellassoc.com."

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Question for the Coach

In this section we answer questions regarding leadership, coaching and careers. Please send your questions to mark@mjcampbellassoc.com. We will be happy to answer you directly by e-mail. In all cases, the person submitting the question will be contacted before it is used in "The Insightful Leader."

How to Influence When You Don't Have Authority

Question

I am a newly hired engineer in a Boston-based medical device company. How do I establish influence with a team whose support I need to do my job? These individuals report to a manager in another department. Sometimes when I ask for help with a project, they tell me that they are too busy.

The Coach Answers…

Getting people to help you without authority is more art than science. Many individuals have not been trained in influence skills and become easily frustrated when others are uncooperative. In sales there is a truism that "people buy from those they like." In many respects, you are in a sales job even though your title is engineer. Listed below are recommendations you might find helpful in increasing your influence.

  • Build informal relationships

    You will not develop much influence if you only interact with this team in regularly scheduled business meetings. Find ways to build relationships informally by dropping in on team members, for a few minutes, to discuss things that you have in common. Periodically, sit with members at lunch in the cafeteria. Listen to team members and make note of their family situations and personal interests. This information will help you in conversations and in getting to know people better.

  • Divide and Conquer

    Certain team members will be easier to get to know than others. Sometimes it is personality and sometimes it is a common interest. Develop relationships with the people who are most receptive and they will spread the news that you are a good person to know.

  • Help other people get what they need

    You may have skills or connections that will help members of this team reach their goals. There may also be times when you can provide another pair of hands to get a rush job done. Consider sending team members copies of articles that will be of interest. Also let them know about websites and other resources that will make their jobs easier.

Make a commitment to learn everything you can about building relationships. At least fifty percent of your success as an engineer will depend on your communication skills. Don't ever stop growing in this area. You will soon develop the ability to influence people at all levels.

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Reprint these articles

Copyright June 2010, Mark J. Campbell. All rights reserved. Permission to reprint the "What Professional Speakers Won't Tell You About Business Presentations" and/or "How to Influence When You Don't Have Authority" articles is granted, provided you let me know where it is being printed, the copyright is not removed, and the following text accompanies each article:

Mark Campbell specializes in leadership development. For a complimentary subscription to his newsletter, "The Insightful Leader," go to www.mjcampbellassoc.com.

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