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Ask The Coach:
Dealing with a Boss Who Micro-Manages

Question

I'm a 24-year-old Quality Assurance engineer in a Minnesota based medical devices company. I graduated from a top-notch engineering school with honors. My question has to do with my boss, who micro-manages constantly. He checks my work frequently and sometimes challenges the approach I am taking. He sends my reports back to me with multiple suggestions for changes. In the past six months, two engineers have left because of this individual's management style. The people in R&D and manufacturing have been very complimentary about my work and I really believe that I am a good engineer. Any advice you can give me would be appreciated.

The Coach Answers . . .

You have every right to be concerned. As difficult as this situation is, it is not uncommon. Managers, particularly when they are novices, often find comfort in retreating to the work they are familiar with at the expense of managing. An R&D director recently described to me the trap of being too task-focused, There are several challenges I encountered in my transition to a senior management role. The first was learning to separate myself from the detailed work. I learned very quickly that it was impossible for me to know all of the detail all of the time. I had to learn to work through others and trust them. Your boss needs to learn this lesson and focus on managing. Unfortunately, if your boss doesn't, he could make your life miserable. My advice is as follows:

At this stage of your career, you should be growing at a rapid rate. Working for a micro-manager will erode your confidence and eventually your capability. If this manager does not change, then all of the best and brightest employees will leave. His reputation will spread and he will only be able to recruit people who submit to his dysfunctional style. You deserve better! Give your manager and his boss a chance to turn things around. If they are not responsive, then head for greener pastures.

Copyright 2006, Mark J. Campbell. All rights reserved.
Permission to reprint the "Dealing with a Boss Who Micro-Manages" article is granted, provided you let me know where it is being printed, the copyright is not removed, and the following text accompanies each article:

"Mark Campbell partners with organizations for leadership development. For a complimentary subscription to his newsletter, "Management Challenges," go to www.mjcampbellassoc.com."

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