He stood
quietly in my doorway for a few seconds before I noticed his presence. He knew,
through some uncanny instinct, that I was struggling with a serious business
dilemma. I met Phil early in my career at a major technology company. He was an
easy- going and highly respected manager. People, from all levels of the
organization, approached Phil for advice. Once gain, he offered me a few
suggestions and encouraging words and I was reenergized.
At some point in your career, you
may have had the good fortune to be helped by a mentor like Phil. Most likely,
the mentor saw considerable potential in you and wanted to help you advance in
the organization. This wise, experienced individual met with you regularly and
taught you many survival skills for navigating the world of work. He or she
made you feel that your meetings together were the most important thing during
this or any other week. Your mentor listened without interrupting and time was
never an issue. Based on this early career experience, you may have become a
mentor to many people throughout your career.
In his book, Managers As
Mentors, (Berrett-Koehler, 2002), Chip R. Bell defines a mentor as,
"Someone who helps someone else learn something that would have otherwise been
learned less well, more slowly, or not at all . . . Superior mentors know how
adults learn. Operating out of their intuition or on what they have learned
from books, classes or other mentors, the best mentors understand that they are
first and foremost, facilitators and catalysts in a process of discovery and
insight."
The leaders of the future in your
organization can profit significantly when matched appropriately with a mentor.
The specific benefits include:
- Learning from a respected expert
- Developing more self-confidence
- Taking judicious risks
- Receiving valuable feedback
- Making decisions which increase the attainment of
professional objectives
Well trained mentors also have the potential
to profit from this relationship, including:
- Opportunities to experience workplace issues from the viewpoint of the
mentee
- Improvement of interpersonal skills by practicing
the art of understanding others
- Learning new approaches to technical issues
- Experiencing the intrinsic satisfaction of helping
less experienced individuals
Progressive organizations are learning that
mentoring is extremely valuable in attracting, developing and retaining
employees. They are formalizing the mentoring process with significant benefits
for mentee and mentor. If you don't take a proactive, structured approach to
leadership development for people at all levels, then where will your leaders
come from?